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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Spencer Miller

September 13, 2023

5  out of  5 rating by Spencer Miller
"I've enjoyed working with Chad and his team. They do annual check ins and are always helpful. Update: Kevin has been so fabulous helping me as I add drivers, change cars, or need advice. Thank you!"

Katie Primrose

September 12, 2023

5  out of  5 rating by Katie Primrose
"I had a wonderful experience switching to State Farm, all thanks to Syfah! I had been dreading going through the process of switching my auto/renter's insurance for months and months, but Syfah went above and beyond in breaking down each part of my new State Farm policy and how it provided me so much higher quality coverage at a significantly better price point. I can't say that I've ever understood the ins/outs of my coverage and insurance this thoroughly, and feel so much more confident in the value that I am paying for. Syfah was patient, professional, and explained things clearly and in a way that made it easy for me to understand and make choices. Nothing but great things to say about my experience!"

Christopher Owens

August 23, 2023

5  out of  5 rating by Christopher Owens
"They did a fantastic job with explaining all of my coverage and didn't rush at all. I would recommend over and over again."

Leonard Jones

August 20, 2023

5  out of  5 rating by Leonard Jones
"We were coming up on our annual renewal of our existing insurance policy and decided to check out State Farm. I initially chose Chad Carlisle's office because it was close to our home and had very positive reviews. I worked with agent Kevin Janeczek who was fantastic! He listened to our goals and concerns and then did an apples-to-apples comparison with our current insurance policies and ended up with a much better price. I then worked with Kevin to make some adjustments to our policies to ensure we had the coverage we wanted for a reasonable price. Kevin was great throughout the entire process listening, advising and educating so that we could make well informed decisions that are in our best interest. He also returned emails and phone calls promptly with answers to our questions. I would definitely recommend this office!"

Andy Segura

August 18, 2023

1  out of  5 rating by Andy Segura
"Would not recommend can't even get a call back from the manager Cynthia was very unprofessional would talk over me every time I called her phone was broken that's what coworkers would say looking for new agent don't recommend"

Skyler Llewellyn

August 4, 2023

5  out of  5 rating by Skyler Llewellyn
"Can’t thank Kaitlyn and chad at State Farm enough for not only taking care of me by giving me by a great bundle on home, auto, and boat to save me a decent amount of money, but by also getting WAY better coverage than my last insurance, who I found out in the process made a crucial rookie mistake on my home coverage to make the price look good that is now going to cost me thousands of dollars (that’s another story). Glad I’m comfortably covered now and even was able to pass the business along to my parents who are saving ALOT of money on their policies."

Krystan Ramirez

August 3, 2023

5  out of  5 rating by Krystan Ramirez
"I absolutely love Chad and his staff. Chad is a man of his word, which goes a long way now and days. The service they provide is impeccable! Even after moving 70 miles away from the parker area, we remain with Chad's office because I know we wouldn't be able to get the attention and great customer service elsewhere."

Jacob Archuleta

July 25, 2023

5  out of  5 rating by Jacob Archuleta
"My previous insurer rates began skyrocketing then Katelyn at the Chad Carlisle office helped me create a car insurance policy that not only increased protection but greatly lowered my rates while also including renters insurance. The customer service she provided was outstanding and the care and attention to detail was genuine, they were also able to teach me a few things I had previously misunderstood about insurance policies. 5/5 stars and I would recommend anyone looking for insurance (or to make a switch to save $$$) to check out the local Chad Carlisle offices of State Farm."

UR friend BB

July 6, 2023

5  out of  5 rating by UR friend BB
"Cynthia Brown was knowledgeable about our homeowners an auto polices. She was helpful with answering all our questions. I highly recommend Chad’s office for you insurance needs."

Jeffrey Thomas

June 19, 2023

5  out of  5 rating by Jeffrey Thomas
"Katelyn was amazing to work with. She was not pushy at all, and answered all 100 of my questions and was very responsive. Would highly recommend working with Katelyn."

Rebecca Kahn

May 31, 2023

5  out of  5 rating by Rebecca Kahn
"Jake Drake from this State Farm Office was great! Super helpful, easy to get hold of, made the process very easy for us. Absolutely would recommend this office."


May 23, 2023

5  out of  5 rating by Erik
"My experience was unforgettable. Other companies were throwing me through too many loopholes, but State Farm was so easy to get set up. I immediately switched all of my vehicles to this. Thanks Jake and chad!"

Connor Rollins

May 5, 2023

5  out of  5 rating by Connor Rollins
"Kevin has been great helping us get a better insurance rate."

Teresa Padilla

April 29, 2023

5  out of  5 rating by Teresa Padilla
"Chad Carlisle is great. He is very friendly and patient with explaining everything to me. I really appreciate that. I am sure I made a good choice switching my auto insurance. Thank you again Chad"

Lee Borthwick

April 14, 2023

5  out of  5 rating by Lee Borthwick
"State Farm gave me a very quick and professional response for my requests. All the State Farm staff were helpful friendly, and answered all my questions and concerns. The end result provided me with a competitive and fair quote on home and auto insurance."

Natalie Huffman

April 5, 2023

5  out of  5 rating by Natalie Huffman
"State Farm is a great insurance company. People here are awesome to work with. They were able to get us better coverage at a lower rate."

Kristen Allen

March 20, 2023

5  out of  5 rating by Kristen Allen
"Jake was extremely helpful. He answered every question and took his time when helping me with my insurance needs. I really appreciated the service I got!"

Jenny Bitzan

March 8, 2023

1  out of  5 rating by Jenny Bitzan
"I left a 5 star review last year (because they will give you a gift card!!) and the sales process was naturally friendly, but now that I have had to utilize State Farm for a claim, State Farm has been absolutely terrible. The claims department has no idea of what their own processes are. After waiting on hold and speaking to 3 different people, each person has said the person before "didn't know what they were doing" and I'm stuck without a car and no idea of what exactly happens next. I reached out to Chad Carlisle's group who sold me this insurance and since they're just "selling insurance," they really can't help out with this horrid process. While it's not their fault the claims process is messed up, they're selling this terrible insurance. I have had to go through a claims process before with a different insurance company when my car got totaled and I had a check in my hand within a week and a direct person to contact at all times. With all that said, as soon as I'm done with this terrible experience, we'll start exploring other options for both our house and auto because State Farm absolutely makes the claim process impossible to deal with."

Mike Krough

February 20, 2023

5  out of  5 rating by Mike Krough
"Agency is very thorough with details and information. Great communication and responsiveness."

Stephen Viswaraj

February 18, 2023

5  out of  5 rating by Stephen Viswaraj
"Applied Home Loan Insurance & Vehicle insurance from State Farm, agent Cynthia was handling my insurance transfer process, she was so patiently explained each n every detail with great suggestions and definitely I recommend State Farm insurance to anyone."

Florence House

February 17, 2023

5  out of  5 rating by Florence House
"Chad Carlisle & his team were great. When switching my insurance to them, the transaction was very smooth. Thanks again.🙂 Also a special shout-out to Katelyn, she was great in helping me with my policy. Keep up the good work👍"

Robert Peloquin

February 15, 2023

5  out of  5 rating by Robert Peloquin
"I had a great experience in setting up my new insurance with Katelyn at Chad Carlisle State Farm. I would highly recommend them to anyone who would ask"

Gary Hutton

February 13, 2023

5  out of  5 rating by Gary Hutton
"Chad Carlisle’s team is extremely professional and helpful. They helped me every step of the way through my auto accident."

Derrick Hallman

February 10, 2023

5  out of  5 rating by Derrick Hallman
"I had the best experience, I had the opportunity to speak with Syfah. He was outstanding and was huge help."

Michelle Daigle

February 7, 2023

5  out of  5 rating by Michelle Daigle
"Christina was very professional & helped me get the lowest rate possible. I was able to get all the coverage I needed. I would highly recommend."