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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Juarez

August 13, 2024

1  out of  5
rating by Alexis Juarez
"I was with State Farm for 20 years. My previous agent was great and we had no issues with anything during our time with him. Unfortunately his clients were passed on to Chad Carlisle and had constant issues at that point. I couldn't even get them to call me back about adding a policy, but the breaking point was constantly changing my policy, asking me to sign something decreasing my coverage at least once every 2 months over the last year, just to receive a bill that was $200 higher than the previous month (nothing changed, no accidents and no claims). Waited over a week for them to fix it so I could pay my bill (they assured me this would happen) and nothing was done. Left me zero choice but to move on. The lack of caring for their long term customers is disturbing. Not once to Chad reach out to me himself. Happy to be moving on!"
We responded:
"Thank you for taking the time to share your experience with us. We truly value all feedback as it helps us improve our services. I’m sorry to hear that your experience did not meet your expectations. Unfortunately, once we submit the request to our corporate office we are at the mercy of their workload when getting adjustments processed. This is not the standard we strive to uphold, and we are actively working to address this issue. Thank you again for your feedback. Please let us know if we can help with anything in the future."
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Hari D

August 7, 2024

5  out of  5
rating by Hari D
"Hi , Best quote that I have ever got and very prompt response from Katelyn. I highly recommend Regards , Hari"
We responded:
"Thank you so much for your review and recommendation! We're delighted to hear that Katelyn provided you with a prompt response and a great quote. Your feedback means a lot to us!"
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Deborah Flook

August 3, 2024

5  out of  5
rating by Deborah Flook
"Fast response and great team. I was able to switch my insurance and do a bundle with a great deal."
We responded:
"Thank you for sharing your experience, Deborah! We're delighted to hear that you found our team responsive and that you were able to secure a great deal by bundling your insurance. We appreciate your trust in us!"
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Deepak Dherar

July 5, 2024

5  out of  5
rating by Deepak Dherar
"Thanks for best price and best coverage."
We responded:
"Thank you for the positive feedback! We're glad to hear that you are satisfied with both the price and coverage we were able to provide for you. If you have any questions or need assistance in the future, please don't hesitate to reach out."
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Austin Nicholson

July 5, 2024

5  out of  5
rating by Austin Nicholson
"Saved me almost $100/month with no change to my auto coverage. Very happy with my service."
We responded:
"Thank you for sharing your positive experience, Austin! We're thrilled to hear that we were able to save you money without compromising your coverage. We appreciate your feedback and look forward to continuing to provide excellent service."
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Manpreet Ka

July 5, 2024

5  out of  5
rating by Manpreet Ka
"Very professional and knowledgeable person to work with. Super responsive as well"
We responded:
"Thank you for the kind words! We strive to provide great service to our customers. We appreciate your feedback and look forward to assisting you in the future."
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Lori Bilkie

June 28, 2024

5  out of  5
rating by Lori Bilkie
"Jake was great to work with. He explained the policies to us and helped us get the right coverage for our home & auto."
We responded:
"Thank you for sharing your positive experience with Jake! We're thrilled to hear that he provided excellent service and helped you find the right coverage for your home and auto. If you have any questions in the future, feel free to reach out to us."
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Amanda K.A.

June 20, 2024

5  out of  5
rating by Amanda K.A.
"I could not be more happy with the service I got from Lechaun at this State Farm insurance agency. He worked repeatedly to help me get the best rate, and walked me through all the items I would be covered on. He looked at the information carefully to save me money and earn my business. Thanks LeChaun.!"
We responded:
"Thank you for sharing your positive experience with LeChaun at our agency, Amanda! We're thrilled to hear that he provided you with excellent service and helped you find a great rate. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
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Antoinette Andrade-Sotelo

June 18, 2024

5  out of  5
rating by Antoinette Andrade-Sotelo
"LaChaun was more than great, I will definitely tell my people about him and state farm.. thank you"
We responded:
"Thank you for sharing your positive experience with LaChaun! We appreciate your recommendation and are thrilled to hear that you had a great experience with State Farm. If you have any friends or family in need of insurance, we would be honored to assist them as well."
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Sam Heller

May 21, 2024

5  out of  5
rating by Sam Heller
"I switched over to State Farm and they saved me a lot of money from my previous insurance. I’m working with Katelyn and she is very easy to reach and very attentive to my insurance needs. I look forward to working with this company."
We responded:
"Thank you for choosing State Farm, Sam! We're thrilled to hear that Katelyn has been providing you with attentive service. We look forward to continuing to meet your insurance needs."
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Alex Goldfarb

May 15, 2024

5  out of  5
rating by Alex Goldfarb
"Jake and Chad reached out to me knowing my policy with another provider was about to expire and they were able to get me better coverage and still save! Their service was fast and reliable and my policy will start as soon as I need."
We responded:
"Thank you for choosing our agency, Alex! We're thrilled to hear that we were able to provide you with better coverage while saving you money. We appreciate your kind words about our fast and reliable service. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for your 5-star review!"
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Ross Clements

May 11, 2024

5  out of  5
rating by Ross Clements
"Kevin J. is the man! He has been very helpful from day one handling multiple policies. We appreciate his work and honesty."
We responded:
"Ross, thank you so much for your kind words, Kevin J. is indeed fantastic! We're thrilled to hear that he's provided such excellent service, handling multiple policies with expertise and honesty. We're grateful for your trust in us and look forward to continuing to provide top-notch service for all your insurance needs!"
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Tami Michael

May 8, 2024

5  out of  5
rating by Tami Michael
"Very knowledgeable and the best prices. I was able to afford better coverage for less money than what I was paying to my previous insurance company."
We responded:
"Thank you for sharing your 5-star experience, Tami! We're so glad we could provide you great coverage and save you some money. We appreciate your business!"
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Mark Anderson

May 2, 2024

5  out of  5
rating by Mark Anderson
"Excellent service…quick and easy 😁"
We responded:
"Mark, thank you so much for the fantastic feedback! We're thrilled to hear that you had a seamless experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!"
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Anthony Wiarda

April 22, 2024

5  out of  5
rating by Anthony Wiarda
"Excellent service from his team and they are very prompt with responses"
We responded:
"Thank you for your 5-star review, Anthony! Our team strives to provide excellent customer care. We truly appreciate your recognition!"
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Red Dragon

April 21, 2024

2  out of  5
rating by Red Dragon
"They got me insurance so can legally drive but they will try to make things up to pay out less when your vehicle is in an accident or has any sort damages."
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Janet Lewis

March 3, 2024

5  out of  5
rating by Janet Lewis
"I met Chad at an insurance forum set up by my Homeowners Association. His team responded the next day with a quote for homeowners and auto insurance. State Farm saved me tens of hundreds of dollars compared to other insurance companies. My local agent is Michael "Memphis" Schalk, who walked me through the details of my policies and explained his role in the insurance and claims process (should I need it in the future)."
We responded:
"Welcome to the Chad Carlisle State Farm Insurance Agency, Janet! We're so glad we could provide you a homeowners and auto insurance quote, and save you some money. Memphis and our team are always here for you!"
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Manny Gurrola

March 2, 2024

5  out of  5
rating by Manny Gurrola
"A very detailed and informative company to deal with, when it comes to insurance questions and concerns. Katelyn is a knowledgeable with questions I had, she takes her time to explain policies I had when I recently changed my insurance needs."
We responded:
"Manny, thank you for your 5-star review recognizing Katelyn! We're glad to hear she answered your questions and explained policies in detail. We're always here for you!"
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Yvonne Childs

February 22, 2024

5  out of  5
rating by Yvonne Childs
"Kevin was great to work with and had us set up very quickly Great customer service"
We responded:
"Thank you for your 5-star review and recognition of Kevin, Yvonne! We're so glad he could assist you and provide a positive experience. Your compliment is much appreciated!"
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Tyler McCarty

February 22, 2024

5  out of  5
rating by Tyler McCarty
"The team at this agency has been great to work with. There ability to follow through with me and keep me on task has been impressive. Pricing is competitive for sure. They won my business due to the level of service."
We responded:
"Tyler, thank you for your thoughtful 5-star review recognizing our team's service! We strive to provide you with great insurance and customer care. We truly appreciate your kind words."
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Sonali Karandikar

February 17, 2024

5  out of  5
rating by Sonali Karandikar
"Chad was very helpful, patient and was able to answer all our questions."
We responded:
"Thank you for your 5-star review, Sonali! We are always here to assist you."
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Nicholas Votrobek

February 16, 2024

5  out of  5
rating by Nicholas Votrobek
"Jake Drake is the agent that you need to call he is the best in the business. Thank you Jake!"
We responded:
"Nicholas, thank you for your 5-star review and kind words recognizing Jake! We're so glad to hear you've had a great experience working with Jake."
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Joe Bosquez

January 17, 2024

5  out of  5
rating by Joe Bosquez
"Can't express what good experience I've had with my State Farm agent and getting signed up for a new policy. Will be staying with them for a long time! Fantastic customer service."
We responded:
"Thank you, Joe! We're so happy to hear you've had a positive experience with our team. Your kind words and 5-star review are much appreciated."
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Claire Guthrie

January 16, 2024

5  out of  5
rating by Claire Guthrie
"I absolutely love this office. I cannot imagine anybody else taking care of me. Special thanks to Tiffany who always makes my day special when I have to call in. I highly recommend State Farm with Chad Carlisle."
We responded:
"Claire, thank you so much for your 5-star review recognizing our office and Tiffany! We're so glad to hear of your positive experience with her. We truly appreciate your recommendation of our services to others."
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John Whitlock

January 1, 2024

5  out of  5
rating by John Whitlock
"Fantastic service. Very knowledgeable. Very accurate with comparing coverages and really helpful with our questions. Very impressed."
We responded:
"Thank you, John! We're so pleased you've had a great experience with our team. We truly appreciate your 5-star review."