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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Erik

May 23, 2023

5  out of  5 rating by Erik
"My experience was unforgettable. Other companies were throwing me through too many loopholes, but State Farm was so easy to get set up. I immediately switched all of my vehicles to this. Thanks Jake and chad!"

Connor Rollins

May 5, 2023

5  out of  5 rating by Connor Rollins
"Kevin has been great helping us get a better insurance rate."

Teresa Padilla

April 29, 2023

5  out of  5 rating by Teresa Padilla
"Chad Carlisle is great. He is very friendly and patient with explaining everything to me. I really appreciate that. I am sure I made a good choice switching my auto insurance. Thank you again Chad"

Lee Borthwick

April 14, 2023

5  out of  5 rating by Lee Borthwick
"State Farm gave me a very quick and professional response for my requests. All the State Farm staff were helpful friendly, and answered all my questions and concerns. The end result provided me with a competitive and fair quote on home and auto insurance."

Natalie Huffman

April 5, 2023

5  out of  5 rating by Natalie Huffman
"State Farm is a great insurance company. People here are awesome to work with. They were able to get us better coverage at a lower rate."

Kristen Allen

March 20, 2023

5  out of  5 rating by Kristen Allen
"Jake was extremely helpful. He answered every question and took his time when helping me with my insurance needs. I really appreciated the service I got!"

Jenny Bitzan

March 8, 2023

1  out of  5 rating by Jenny Bitzan
"I left a 5 star review last year (because they will give you a gift card!!) and the sales process was naturally friendly, but now that I have had to utilize State Farm for a claim, State Farm has been absolutely terrible. The claims department has no idea of what their own processes are. After waiting on hold and speaking to 3 different people, each person has said the person before "didn't know what they were doing" and I'm stuck without a car and no idea of what exactly happens next. I reached out to Chad Carlisle's group who sold me this insurance and since they're just "selling insurance," they really can't help out with this horrid process. While it's not their fault the claims process is messed up, they're selling this terrible insurance. I have had to go through a claims process before with a different insurance company when my car got totaled and I had a check in my hand within a week and a direct person to contact at all times. With all that said, as soon as I'm done with this terrible experience, we'll start exploring other options for both our house and auto because State Farm absolutely makes the claim process impossible to deal with."

Mike Krough

February 20, 2023

5  out of  5 rating by Mike Krough
"Agency is very thorough with details and information. Great communication and responsiveness."

Stephen Viswaraj

February 18, 2023

5  out of  5 rating by Stephen Viswaraj
"Applied Home Loan Insurance & Vehicle insurance from State Farm, agent Cynthia was handling my insurance transfer process, she was so patiently explained each n every detail with great suggestions and definitely I recommend State Farm insurance to anyone."

Florence House

February 17, 2023

5  out of  5 rating by Florence House
"Chad Carlisle & his team were great. When switching my insurance to them, the transaction was very smooth. Thanks again.🙂 Also a special shout-out to Katelyn, she was great in helping me with my policy. Keep up the good work👍"

Robert Peloquin

February 15, 2023

5  out of  5 rating by Robert Peloquin
"I had a great experience in setting up my new insurance with Katelyn at Chad Carlisle State Farm. I would highly recommend them to anyone who would ask"

Gary Hutton

February 13, 2023

5  out of  5 rating by Gary Hutton
"Chad Carlisle’s team is extremely professional and helpful. They helped me every step of the way through my auto accident."

Derrick Hallman

February 10, 2023

5  out of  5 rating by Derrick Hallman
"I had the best experience, I had the opportunity to speak with Syfah. He was outstanding and was huge help."

Michelle Daigle

February 7, 2023

5  out of  5 rating by Michelle Daigle
"Christina was very professional & helped me get the lowest rate possible. I was able to get all the coverage I needed. I would highly recommend."

Grace Mcgee

February 3, 2023

5  out of  5 rating by Grace Mcgee
"Great Agency!! As a young driver I did not know much about car insurance, but they took the time to make sure I understood my coverage without making me feel dumb. All the staff are very friendly and it is clear they care."

Marie Allred

February 1, 2023

5  out of  5 rating by Marie Allred
"Super impressed with this team! Jake was awesome to work with! Quick responses, transparent, and great follow through with any questions or changes I had."

Ian McGee

January 31, 2023

5  out of  5 rating by Ian McGee
"My whole family has switched to State Farm because of this staff. Better people means better service and these guys know it. They made it super easy for my family to switch and even easier for me to open a new life insurance. Not to mention they even have a real life “Jake from State Farm”. Seriously though these guys are amazing."

Tanner Snyder

January 31, 2023

5  out of  5 rating by Tanner Snyder
"Syfah made my home, auto, and life insurance easy."

Lawrence Henze

January 30, 2023

5  out of  5 rating by Lawrence Henze
"Working with this agency, and Katelyn in particular, was seamless. Highly recommend this agency!"

John Barr

January 25, 2023

5  out of  5 rating by John Barr
"Chad Carlisle State Farm agencies is an awesome group of people. We have recently moved to the area and they have all been excellent working with us to get everything switched over."

Dena

January 25, 2023

5  out of  5 rating by Dena
"They are wonderful to work with. I worked with Kevin and he is professional, efficient and very approachable. They made our transition to their agency easy and effortless. I highly recommend!!"

Heather Brach

January 7, 2023

5  out of  5 rating by Heather Brach
"Michael Minuti made everything so easy. He answered all of my questions. Definitely recommend!"

Sayed Daud Shah Mahmood

January 2, 2023

5  out of  5 rating by Sayed Daud Shah Mahmood
"The service was really nice and the company gave a reasonable quote for my property and auto."

Emily Magill

December 27, 2022

5  out of  5 rating by Emily Magill
"Working with this team was so easy! Best news is they saved this family of 5 drivers a significant amount of money! We decided to package our homeowners with them too. I highly recommend State Farm and this particular team."

Tom Martin

December 20, 2022

5  out of  5 rating by Tom Martin
"Christina is awesome and they saved me a ton of money. They are so quick to respond to any of my questions."