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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashton Sommers

Ashton Sommers

March 19, 2025

1  out of  5
rating by Ashton Sommers
"Please, please, please, do not use this agency. Over the course of the past several years this agency has shown that they are not customer focused. They have had poor communication, lack of follow through, poor customer service, and extremely low payout assistance in the event you have a claim. State Farm is shedding their market share in CO because they were overleveraged when the major hailstorm hit a few years ago. For your own sake, please do not get drawn in by the lower monthly cost for their insurance - you will pay for it in the long run, and it is not worth the headache."
We responded:
"Thank you for taking the time to share your experience with our agency and our team, Ashton! We all strive to provide you with the customer care that you deserve! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your kind words and we look forward to bringing you and your wife the peace of mind that you deserve for many years to come!"
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Troy VanderWeyden

February 17, 2025

5  out of  5
rating by Troy VanderWeyden
"Highly recommend! We worked with Kevin and had a very smooth process of lowering all of our insurance premiums….very easy to work with and extremely fast with responses!"
We responded:
"Thank you, Troy, for sharing your experience with Kevin. We always aim to provide quick and easy service, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
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Елизавета Сивоконь

February 13, 2025

5  out of  5
rating by Елизавета Сивоконь
"I had an amazing experience working with LeChaun! He offered personalized advice, making sure I got the best coverage for my needs. The process was very efficient and I appreciate his expertise."
We responded:
"Thank you for sharing your experience with LeChaun. Awesome to hear that he provided you with great advice and service for your insurance needs. We appreciate your feedback, and we're here to assist you whenever you need."
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Fred-o G

February 8, 2025

5  out of  5
rating by Fred-o G
"Great First Impressions! Since I was dumped by another insurance company in Colorado, I needed to find another Home Insurance company. I was recommended by friends to try Chad Carlisle's office since they had been great for them. They have been very clear and concise with explanations on coverage and the like which is better than what I had before. And the price is great in comparison to other companies!"
We responded:
"Thank you for sharing your experience with us! I'm so glad we could assist you with your homeowners insurance. If you have any further questions or need assistance, feel free to reach out. Your feedback is greatly appreciated!"
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Susan Sutherland

January 13, 2025

5  out of  5
rating by Susan Sutherland
"Absolutely the BEST agent and staff! They are all so helpful. I have been dealing with them on my parent's behalf and they are knowledgeable, prompt, professional and work for their clients! Thank you Chad!"
We responded:
"Thank you, Susan! It's great to hear that the Chad Carlisle State Farm team has been so helpful and professional in assisting with your parent's insurance needs. Your kind words mean a lot to us!"
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Lori Hernandez

January 13, 2025

4  out of  5
rating by Lori Hernandez
"Andrew replied quickly and I emailed him all my documents and was able to get me my insurance cards"
We responded:
"This is great to hear, Lori! I'm so glad Andrew could assist you promptly. Thank you for your 5-star review!"
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Michael Wright

January 11, 2025

5  out of  5
rating by Michael Wright
"Andrew was extremely responsive and helpful in reviewing my current policies. He was able to save me a lot of money!"
We responded:
"This is awesome to hear, Michael! Thank you for sharing your positive experience with Andrew. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Darrell Mathis

December 11, 2024

5  out of  5
rating by Darrell Mathis
"What a great company that put your needs first. Always polite as well as eager to help.i will not be looking for any new insurance any time soon, Chad is stuck with me."
We responded:
"Thank you, Darrell! We're glad to have you with us. Let us know if we can help you out in any way!"
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Ujjwal Kumar

October 31, 2024

4  out of  5
rating by Ujjwal Kumar
"I had a good experience with State Farm and switching auto/home insurance was done with ease. I had issues having the auto policy for one my cars but a had was available for any help."
We responded:
"Thank you for sharing your experience with us! We're glad to hear that switching your auto and home insurance was a smooth process. We appreciate your feedback and look forward to continuing to serve you!"
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J.S. MC

October 20, 2024

2  out of  5
rating by J.S. MC
"I originally switched over to Chad Carlisle State Farm because of Nick's great customer service. It was better than GEICO. Now, nobody can tell me why my insurance keeps going up despite not having any issues in many years! I am paying more for insurance than what the car is worth. When I moved, they forgot to transfer my account properly. In fact, they said they did but never did. Thank goodness followed up and actually check the bill. Customer service sucks here. They NEVER call or text you back. When they do, they have bad attitudes. The only thing that's good is road side assistance. Finally had to use it but, not worth the price this company is stealing from me! Don't trust this State Farm. Can't comment on the other ones. This one is not worth the time or money!"
We responded:
"Jayme, thank you so much for taking time to share your experience with our office, Nick is a great asset to our team! We truly appreciate the kind words and great review!"
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Candido Rosa

October 12, 2024

5  out of  5
rating by Candido Rosa
"Unfortunately I had to leave my former Insurance Company! Between Auto and Home went up 3k for a year! I shopped around and Lechaune DuHart/Chad Carlisle help me in every way possible 🙏 All my questions were answered and the transition to switch my insurance was Smoother than expected! Thank you 😊"
We responded:
"Thank you so much for sharing your experience! It's great to hear that LeChaun and I could assist you in finding a more affordable option for your auto and home insurance. Your satisfaction is our priority, and we appreciate your trust in us!"
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Callie Sirmans

October 8, 2024

5  out of  5
rating by Callie Sirmans
"I highly recommend working with Tiffani Lang. She is fast and efficient. Thanks Chad Carlisle StateFarm."
We responded:
"Thank you so much for your recommendation, Callie! We appreciate your kind words recognizing Tiffani and look forward to continuing to serve you!"
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Danno Singleton

September 14, 2024

2  out of  5
rating by Danno Singleton
"There were so many issues I had with Chad's office that if I wrote it all, this would be a novel. I'm going to touch some of the issues I had with Chad's office. Chad was recommended to me by a close friend. He was able to reduce my rates and provide better coverage when I joined. Things were good for several months then we had to make a claim. We called into the office and spoke to one of Chad's representatives. They provided us with incorrect information and it made the process very difficult. We then purchased a new car and sold our old car. We called in to get the new vehicle insured and take the insurance off the old car. The representative from Chad's office didn't give us the correct quote, due to making the new car it's own policy and not bundling things with other vehicles and home. They then placed the new vehicle on it's own payment instead of adding it with the automatic payments with everything else. They also created other issues. I talked directly to Chad about the issues I had with his rep's and he informed me that he was having issues with high turnover of employee's. I informed him if I have any issues in the future, I want to only work with him to make sure things are done correctly. Chad informed me this wouldn't be an issue. I had issues month's later, reached out to Chad and never could get in contact with him. I would leave messages with his team and I would never here from Chad. I had other issues where my insurance was dropped on one of my vehicles, which I was not aware of until I went to get my plates renewed. Tried to contact Chad about this and he was MIA. I finally got in contact with Chad and advised him of my dissatisfaction with the service I was receiving. I was professional when I express my dissatisfaction with Chad and his team. Chad told me " I have over 4,000 clients and don't have time to call everyone of them when they have a problem." Chad is not professional, was very rude and didn't seem to care about our issues. I would not recommend his office."
We responded:
"We are sorry your experience with our agency was less than favorable. The two instances you referenced were corporate errors that our team worked to resolve by contacting the company and making the request for the corrections to be made. Unfortunately, the manner in which you spoke to my team and myself made it so that we did not feel comfortable continuing our existing relationship with you. We wish you the best of luck with your new agent."
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James Lutz

September 6, 2024

5  out of  5
rating by James Lutz
"A pleasure to work with and made the process of swapping my cars and house to them with ease"
We responded:
"Thank you, James! It's awesome to hear that the process of switching your cars and house to our agency was a smooth one. We're here to make things as simple as possible for you!"
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Allison Moisse

September 6, 2024

5  out of  5
rating by Allison Moisse
"I had the amazing pleasure of working with Camryn! She was so helpful and informative. She didn’t bs me like others were doing! Plus love state farm they have the best customer service! So worth it to pay a little extra!"
We responded:
"Thank you so much for sharing your experience, Allison! It's awesome to hear that Camryn was able to provide you with the helpful and informative service you deserve. We pride ourselves on offering top-notch customer service, and it's great to know you feel the same way. Your kind words mean a lot to us!"
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Phil Jones

September 3, 2024

5  out of  5
rating by Phil Jones
"Excellent customer service and provided the right products at the right price."
We responded:
"Thank you so much for your 5-star review, Phil! We're glad to hear you found the customer service excellent and the products fitting your needs at the right price. Your satisfaction is our top priority, and we're delighted to have met your expectations!"
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Alexis Juarez

August 13, 2024

1  out of  5
rating by Alexis Juarez
"I was with State Farm for 20 years. My previous agent was great and we had no issues with anything during our time with him. Unfortunately his clients were passed on to Chad Carlisle and had constant issues at that point. I couldn't even get them to call me back about adding a policy, but the breaking point was constantly changing my policy, asking me to sign something decreasing my coverage at least once every 2 months over the last year, just to receive a bill that was $200 higher than the previous month (nothing changed, no accidents and no claims). Waited over a week for them to fix it so I could pay my bill (they assured me this would happen) and nothing was done. Left me zero choice but to move on. The lack of caring for their long term customers is disturbing. Not once to Chad reach out to me himself. Happy to be moving on!"
We responded:
"Thank you for taking the time to share your experience with us. We truly value all feedback as it helps us improve our services. I’m sorry to hear that your experience did not meet your expectations. Unfortunately, once we submit the request to our corporate office we are at the mercy of their workload when getting adjustments processed. This is not the standard we strive to uphold, and we are actively working to address this issue. Thank you again for your feedback. Please let us know if we can help with anything in the future."
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Hari D

August 7, 2024

5  out of  5
rating by Hari D
"Hi , Best quote that I have ever got and very prompt response from Katelyn. I highly recommend Regards , Hari"
We responded:
"Thank you so much for your review and recommendation! We're delighted to hear that Katelyn provided you with a prompt response and a great quote. Your feedback means a lot to us!"
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Deborah Flook

August 3, 2024

5  out of  5
rating by Deborah Flook
"Fast response and great team. I was able to switch my insurance and do a bundle with a great deal."
We responded:
"Thank you for sharing your experience, Deborah! We're delighted to hear that you found our team responsive and that you were able to secure a great deal by bundling your insurance. We appreciate your trust in us!"
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Deepak Dherar

July 5, 2024

5  out of  5
rating by Deepak Dherar
"Thanks for best price and best coverage."
We responded:
"Thank you for the positive feedback! We're glad to hear that you are satisfied with both the price and coverage we were able to provide for you. If you have any questions or need assistance in the future, please don't hesitate to reach out."
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Austin Nicholson

July 5, 2024

5  out of  5
rating by Austin Nicholson
"Saved me almost $100/month with no change to my auto coverage. Very happy with my service."
We responded:
"Thank you for sharing your positive experience, Austin! We're thrilled to hear that we were able to save you money without compromising your coverage. We appreciate your feedback and look forward to continuing to provide excellent service."
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Manpreet Ka

July 5, 2024

5  out of  5
rating by Manpreet Ka
"Very professional and knowledgeable person to work with. Super responsive as well"
We responded:
"Thank you for the kind words! We strive to provide great service to our customers. We appreciate your feedback and look forward to assisting you in the future."
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Lori Bilkie

June 28, 2024

5  out of  5
rating by Lori Bilkie
"Jake was great to work with. He explained the policies to us and helped us get the right coverage for our home & auto."
We responded:
"Thank you for sharing your positive experience with Jake! We're thrilled to hear that he provided excellent service and helped you find the right coverage for your home and auto. If you have any questions in the future, feel free to reach out to us."
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Amanda K.A.

June 20, 2024

5  out of  5
rating by Amanda K.A.
"I could not be more happy with the service I got from Lechaun at this State Farm insurance agency. He worked repeatedly to help me get the best rate, and walked me through all the items I would be covered on. He looked at the information carefully to save me money and earn my business. Thanks LeChaun.!"
We responded:
"Thank you for sharing your positive experience with LeChaun at our agency, Amanda! We're thrilled to hear that he provided you with excellent service and helped you find a great rate. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
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Nette Sotelo

June 18, 2024

5  out of  5
rating by Nette Sotelo
"LaChaun was more than great, I will definitely tell my people about him and state farm.. thank you"
We responded:
"Thank you for sharing your positive experience with LaChaun! We appreciate your recommendation and are thrilled to hear that you had a great experience with State Farm. If you have any friends or family in need of insurance, we would be honored to assist them as well."