State Farm® Insurance Agent Chad Carlisle
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ujjwal Kumar
October 31, 2024
"I had a good experience with State Farm and switching auto/home insurance was done with ease. I had issues having the auto policy for one my cars but a had was available for any help."
"Thank you for sharing your experience with us! We're glad to hear that switching your auto and home insurance was a smooth process. We appreciate your feedback and look forward to continuing to serve you!"
Jayme McRimmon
October 20, 2024
"I originally switched over to Chad Carlisle State Farm because of Nick's great customer service. It was better than GEICO. Now, nobody can tell me why my insurance keeps going up despite not having any issues in many years! I am paying more for insurance than what the car is worth. When I moved, they forgot to transfer my account properly. In fact, they said they did but never did. Thank goodness followed up and actually check the bill. Customer service sucks here. They NEVER call or text you back. When they do, they have bad attitudes. The only thing that's good is road side assistance. Finally had to use it but, not worth the price this company is stealing from me! Don't trust this State Farm. Can't comment on the other ones. This one is not worth the time or money!"
"Jayme, thank you so much for taking time to share your experience with our office, Nick is a great asset to our team! We truly appreciate the kind words and great review!"
Candido Rosa
October 12, 2024
"Unfortunately I had to leave my former Insurance Company! Between Auto and Home went up 3k for a year! I shopped around and Lechaune DuHart/Chad Carlisle help me in every way possible 🙏 All my questions were answered and the transition to switch my insurance was Smoother than expected! Thank you 😊"
"Thank you so much for sharing your experience! It's great to hear that LeChaun and I could assist you in finding a more affordable option for your auto and home insurance. Your satisfaction is our priority, and we appreciate your trust in us!"
Callie Sirmans
October 8, 2024
"I highly recommend working with Tiffani Lang. She is fast and efficient. Thanks Chad Carlisle StateFarm."
"Thank you so much for your recommendation, Callie! We appreciate your kind words recognizing Tiffani and look forward to continuing to serve you!"
Danno Singleton
September 14, 2024
"There were so many issues I had with Chad's office that if I wrote it all, this would be a novel. I'm going to touch some of the issues I had with Chad's office. Chad was recommended to me by a close friend. He was able to reduce my rates and provide better coverage when I joined. Things were good for several months then we had to make a claim. We called into the office and spoke to one of Chad's representatives. They provided us with incorrect information and it made the process very difficult. We then purchased a new car and sold our old car. We called in to get the new vehicle insured and take the insurance off the old car. The representative from Chad's office didn't give us the correct quote, due to making the new car it's own policy and not bundling things with other vehicles and home. They then placed the new vehicle on it's own payment instead of adding it with the automatic payments with everything else. They also created other issues. I talked directly to Chad about the issues I had with his rep's and he informed me that he was having issues with high turnover of employee's. I informed him if I have any issues in the future, I want to only work with him to make sure things are done correctly. Chad informed me this wouldn't be an issue. I had issues month's later, reached out to Chad and never could get in contact with him. I would leave messages with his team and I would never here from Chad. I had other issues where my insurance was dropped on one of my vehicles, which I was not aware of until I went to get my plates renewed. Tried to contact Chad about this and he was MIA. I finally got in contact with Chad and advised him of my dissatisfaction with the service I was receiving. I was professional when I express my dissatisfaction with Chad and his team. Chad told me " I have over 4,000 clients and don't have time to call everyone of them when they have a problem." Chad is not professional, was very rude and didn't seem to care about our issues. I would not recommend his office."
"We are sorry your experience with our agency was less than favorable. The two instances you referenced were corporate errors that our team worked to resolve by contacting the company and making the request for the corrections to be made. Unfortunately, the manner in which you spoke to my team and myself made it so that we did not feel comfortable continuing our existing relationship with you. We wish you the best of luck with your new agent."
James Lutz
September 6, 2024
"A pleasure to work with and made the process of swapping my cars and house to them with ease"
"Thank you, James! It's awesome to hear that the process of switching your cars and house to our agency was a smooth one. We're here to make things as simple as possible for you!"
Allison Moisse
September 6, 2024
"I had the amazing pleasure of working with Camryn! She was so helpful and informative. She didn’t bs me like others were doing! Plus love state farm they have the best customer service! So worth it to pay a little extra!"
"Thank you so much for sharing your experience, Allison! It's awesome to hear that Camryn was able to provide you with the helpful and informative service you deserve. We pride ourselves on offering top-notch customer service, and it's great to know you feel the same way. Your kind words mean a lot to us!"
Phil Jones
September 3, 2024
"Excellent customer service and provided the right products at the right price."
"Thank you so much for your 5-star review, Phil! We're glad to hear you found the customer service excellent and the products fitting your needs at the right price. Your satisfaction is our top priority, and we're delighted to have met your expectations!"
Alexis Juarez
August 13, 2024
"I was with State Farm for 20 years. My previous agent was great and we had no issues with anything during our time with him. Unfortunately his clients were passed on to Chad Carlisle and had constant issues at that point. I couldn't even get them to call me back about adding a policy, but the breaking point was constantly changing my policy, asking me to sign something decreasing my coverage at least once every 2 months over the last year, just to receive a bill that was $200 higher than the previous month (nothing changed, no accidents and no claims). Waited over a week for them to fix it so I could pay my bill (they assured me this would happen) and nothing was done. Left me zero choice but to move on. The lack of caring for their long term customers is disturbing. Not once to Chad reach out to me himself. Happy to be moving on!"
"Thank you for taking the time to share your experience with us. We truly value all feedback as it helps us improve our services. I’m sorry to hear that your experience did not meet your expectations. Unfortunately, once we submit the request to our corporate office we are at the mercy of their workload when getting adjustments processed. This is not the standard we strive to uphold, and we are actively working to address this issue. Thank you again for your feedback. Please let us know if we can help with anything in the future."
Hari D
August 7, 2024
"Hi , Best quote that I have ever got and very prompt response from Katelyn. I highly recommend Regards , Hari"
"Thank you so much for your review and recommendation! We're delighted to hear that Katelyn provided you with a prompt response and a great quote. Your feedback means a lot to us!"
Deborah Flook
August 3, 2024
"Fast response and great team. I was able to switch my insurance and do a bundle with a great deal."
"Thank you for sharing your experience, Deborah! We're delighted to hear that you found our team responsive and that you were able to secure a great deal by bundling your insurance. We appreciate your trust in us!"
Deepak Dherar
July 5, 2024
"Thanks for best price and best coverage."
"Thank you for the positive feedback! We're glad to hear that you are satisfied with both the price and coverage we were able to provide for you. If you have any questions or need assistance in the future, please don't hesitate to reach out."
Austin Nicholson
July 5, 2024
"Saved me almost $100/month with no change to my auto coverage. Very happy with my service."
"Thank you for sharing your positive experience, Austin! We're thrilled to hear that we were able to save you money without compromising your coverage. We appreciate your feedback and look forward to continuing to provide excellent service."
Manpreet Ka
July 5, 2024
"Very professional and knowledgeable person to work with. Super responsive as well"
"Thank you for the kind words! We strive to provide great service to our customers. We appreciate your feedback and look forward to assisting you in the future."
Lori Bilkie
June 28, 2024
"Jake was great to work with. He explained the policies to us and helped us get the right coverage for our home & auto."
"Thank you for sharing your positive experience with Jake! We're thrilled to hear that he provided excellent service and helped you find the right coverage for your home and auto. If you have any questions in the future, feel free to reach out to us."
Amanda K.A.
June 20, 2024
"I could not be more happy with the service I got from Lechaun at this State Farm insurance agency. He worked repeatedly to help me get the best rate, and walked me through all the items I would be covered on. He looked at the information carefully to save me money and earn my business. Thanks LeChaun.!"
"Thank you for sharing your positive experience with LeChaun at our agency, Amanda! We're thrilled to hear that he provided you with excellent service and helped you find a great rate. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
Antoinette Andrade-Sotelo
June 18, 2024
"LaChaun was more than great, I will definitely tell my people about him and state farm.. thank you"
"Thank you for sharing your positive experience with LaChaun! We appreciate your recommendation and are thrilled to hear that you had a great experience with State Farm. If you have any friends or family in need of insurance, we would be honored to assist them as well."
Sam Heller
May 21, 2024
"I switched over to State Farm and they saved me a lot of money from my previous insurance. I’m working with Katelyn and she is very easy to reach and very attentive to my insurance needs. I look forward to working with this company."
"Thank you for choosing State Farm, Sam! We're thrilled to hear that Katelyn has been providing you with attentive service. We look forward to continuing to meet your insurance needs."
Alex Goldfarb
May 15, 2024
"Jake and Chad reached out to me knowing my policy with another provider was about to expire and they were able to get me better coverage and still save! Their service was fast and reliable and my policy will start as soon as I need."
"Thank you for choosing our agency, Alex! We're thrilled to hear that we were able to provide you with better coverage while saving you money. We appreciate your kind words about our fast and reliable service. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for your 5-star review!"
Ross Clements
May 11, 2024
"Kevin J. is the man! He has been very helpful from day one handling multiple policies. We appreciate his work and honesty."
"Ross, thank you so much for your kind words, Kevin J. is indeed fantastic! We're thrilled to hear that he's provided such excellent service, handling multiple policies with expertise and honesty. We're grateful for your trust in us and look forward to continuing to provide top-notch service for all your insurance needs!"
Tami Michael
May 8, 2024
"Very knowledgeable and the best prices. I was able to afford better coverage for less money than what I was paying to my previous insurance company."
"Thank you for sharing your 5-star experience, Tami! We're so glad we could provide you great coverage and save you some money. We appreciate your business!"
Mark Anderson
May 2, 2024
"Excellent service…quick and easy 😁"
"Mark, thank you so much for the fantastic feedback! We're thrilled to hear that you had a seamless experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!"
Anthony Wiarda
April 22, 2024
"Excellent service from his team and they are very prompt with responses"
"Thank you for your 5-star review, Anthony! Our team strives to provide excellent customer care. We truly appreciate your recognition!"
Red Dragon
April 21, 2024
"They got me insurance so can legally drive but they will try to make things up to pay out less when your vehicle is in an accident or has any sort damages."
Janet Lewis
March 3, 2024
"I met Chad at an insurance forum set up by my Homeowners Association. His team responded the next day with a quote for homeowners and auto insurance. State Farm saved me tens of hundreds of dollars compared to other insurance companies. My local agent is Michael "Memphis" Schalk, who walked me through the details of my policies and explained his role in the insurance and claims process (should I need it in the future)."
"Welcome to the Chad Carlisle State Farm Insurance Agency, Janet! We're so glad we could provide you a homeowners and auto insurance quote, and save you some money. Memphis and our team are always here for you!"